Fletcher Building operations span the entire building supply chain, from raw materials right through to projects of great scale.
Business Challenge: F.B. is made up of over 39 individual operating business units. Each business unit has its own way of documenting business processes and re-engineering as required. This can result in duplication of effort and increase costs.
Approach: Create a centralised repository that adheres to an industry standard. Thereby, ensuring we leverage opportunities to improve and innovate as possible
SOLUTION
ARIS® Business Process
Management – on cloud platform
FOCUS
Set a standard that will meet 80% of our business process needs.
SIMPLIFY
Remove the duplicate platforms – standardise on one platform.
Reduce cost of ownership.
OPTIMISATION
Agreed topology – allowing for potential improvements across the group.
PEOPLE
One platform, one training approach, common terminology and approach enables staff to clearly identify areas of improvement.
Voice of the customer…
Having a central repository will ensure we can identify areas for improvement quickly. Leveraging those improvements across the group.
John Bell – Fletcher Building CIO
