Made here. Sold here.
Installed here. Loved here.
Business Challenge: to make Tasman Insulation the supplier of choice for all your insulation requirements.
Approach: Create a customer centric portal that will support our customers needs regardless of time or day. Factoring in a total cost of ownership that is sustainable
SOLUTION
Customer centric portal SAP NetWeaver.
FOCUS
Customer operational requirements.
A transparent model for doing business online.
SIMPLIFY
Full integration into our customers systems.
Easy online order and delivery tracking.
OPTIMISATION
Anywhere, anytime ordering and visibility of customer accounts.
Creation of a portal within the customer price range.
PEOPLE
An award wining customer experience.
Voice of the customer…
The portal is designed with us in mind. The team asked us; what do we need, what do we want, and how can this integrate with our own customer portals. They have created an experience that puts us first.
ITM Commercial Manager
